Refund policy
Thank you for choosing Nurse Sharon RX. We are committed to providing you with the highest quality products and services. To ensure your satisfaction, we offer the following return and refund policy:
Eligibility for Return and Refund:
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Timeframe: Returns and refunds are only eligible within 10 days from the date of purchase.
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Condition: Products must be unused and unopened to qualify for a return and refund. For health and safety reasons, items that have been opened or used are not eligible for return or refund.
Return Process:
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Request a Return: To initiate a return, please contact our customer service team at nursesharonrx@gmail.com within 10 days of your purchase. Provide your order number and the reason for the return.
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Return Shipping: You will be responsible for the return shipping costs unless the return is due to a mistake on our part or a defective product.
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Refund Processing: Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original method of payment.
Non-Returnable Items:
- Opened or used products
- Products purchased outside the 10-day return window
- Products not purchased directly from Nurse Sharon RX
Contact Information:
For any questions or concerns regarding returns or refunds, please reach out to our customer service team:
- Email: nursesharonrx@gmail.com
- Phone: (681) 495-3877
Thank you for your understanding and cooperation.
Nurse Sharon RX